Which of the following is primarily considered in evaluating program reviews?

In evaluating program reviews, compliance with fiscal policies and effective use of funds is of primary importance because it directly impacts the sustainability and efficiency of the program. Understanding how resources are allocated and whether they are being used effectively helps to ensure that the program can meet its objectives and serve its target population effectively. Adherence to fiscal policies safeguards against mismanagement of funds, which is crucial for maintaining accountability and trust with stakeholders. This aspect of program evaluation assesses not only the financial integrity but also the operational efficacy of the program.

While aspects such as customer service quality, alignment with organizational missions, and staff skill levels are indeed important for a comprehensive evaluation, they play a secondary role to the imperative of financial compliance and resource management in the context of program sustainability and effectiveness.